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Certified Medical Assistant - Madison

Posted: 03/07/2023

Responsible for an emphasis of a team based approach to patient care. Promote training of team members to perform at the highest level of certification allowable by state and federal regulations.

1. Assists in the examination of a patient with a licensed provider.
2. Responsible for drawing/processing blood, collecting urine specimens, urine pregnancy tests, rapid strep tests, EKG’s, A1C, INR specimens and CLIA waived testing with proper identification and documentation.
3. Administer immunizations/injections, minor office procedures, EKG’s per provider orders.
4. Evaluates and documents patient vital signs.
5. Prepares and records patient information including prescriptions following JPP.
6. Refills prescriptions when requested by the provider.
7. Scribing with the provider.
8. Maintains charts including the daily filing/scanning of medical correspondence in EMR or paper chart.
9. Responsible for daily, weekly and monthly inspections to include refrigerator/freezer logs, EKG, oxygen tanks, AED, Nebulizer, medication logs.
10. Observes universal precautions while performing phlebotomy and handles all specimens as being able to transmit disease.
11. Responsible for properly cleaning and preparing and packaging instruments to be sent for sterilization.
12. Explains to the best of ability the procedure and purpose of laboratory test(s).
13. Responsible for urine drug screen/medication agreement/pill counts with applicable patients including proper documentation and PMP review.
14. Stocks/orders medical supplies as well as laundry.
15. Responsible for managing and maintaining State Immunization Portal.
16. Works with the rest of the practice team on quality data through Meridios reports and Health InfoNet.
17. Responsible for obtaining prior authorizations for patient medications care.
18. Observes patient confidentiality with patients and fellow employees.
19. Seeks assistance, guidance and direction when unsure of procedures and protocols in performance of duties.
20. Maintains and updates medical records to include flow sheeting of directives and clinical observation terms.
21. Assist provider as directed in splinting, casting and wound care.
22. Adheres to Joint Practice Protocols.
23. Complies with Hospital Hand Hygiene Standards.
24. Adheres to the Hospital Standards of Behavior.
25. Perform all other duties as assigned.

Other information:
Required Certification from AAMA or AMT required within 90 days of hire date.

Competencies and skills:
* Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
* Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
* Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
* Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
* Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
* Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
* Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
* Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
* Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

Other information:
Required Certification from AAMA or AMT, NHA required within 90 days of hire date.

* High School Diploma/General Educational Development (GED)


Working conditions:
* Potential exposure to hazardous materials.
* Extend body and limbs to reach items.
* Continuous sitting.
* Continuous standing.
* Continuous walking.


Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.


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